Utility & Smart Grid Solutions Architect

Innovative problem-solver with expertise in power quality, grid analytics, and cross-functional team leadership. Adept at bridging technical and non-technical gaps to drive agile solutions for complex grid challenges.

Professional Experience

Utility Solutions Architect

Ubicquia | Ft. Lauderdale, FL | 2024–Present

• Subject Matter Expert (SME) for smart grid hardware, software, and data analytics.

• Lead power quality diagnostics, waveform analysis, and field installations of DTM+ units on distribution transformers.

• Design and administer training for utility line crews and engineering teams, ensuring seamless deployments.

• Drive customer engagement during evaluations, providing actionable insights on transformer/grid performance.

• Advise firmware/software teams on priority fixes and enhancements based on field data.

• Develop customized solutions for utility challenges (primary metering, vault monitoring, step-down transformers).

• Support sales team as technical SME, fostering strong relationships with a wide variety of customers from utility engineering groups, line crews and executives alike.

General Manager

Laptop Computers Technology | Tampa, FL | 2013–2023

• Achieved R2/RIOS certification for e-waste recycling; streamlined processes to boost annual output from 14K to 48K units.

• Named Microsoft Global Rookie of the Year (2015) as a top Authorized Refurbisher (1 of 18 in North America).

• Spearheaded business growth via process optimization, digital marketing, and Microsoft partnership management.

Smart Grid Consultant

SAIC (Leidos) | Lakeland, FL | 2010–2012

• Designed/delivered training for Lakeland Electric’s AMI/MDM smart grid systems using Panopto and SharePoint.

• Created business process flows and documentation to support IT/CSR teams in grid modernization.

Sole Proprietor

TechEffect FL | Tampa, FL | 2007–2010, 2012–2024

• Provided utility consulting for grid projects, hardware/software upgrades, and emergency system support.

• Translated technical concepts for non-technical audiences, building client trust through clear communication.

Skills & Expertise

Technical: Power Quality Analysis | Smart Grid Deployments | API/Custom Coding | Microsoft Office Suite (Visio, Project) | Solution Architecture | Grid Health and Load Management |
Leadership: Cross-Functional Training | Business Process Optimization | Stakeholder Engagement
Soft Skills: Public Speaking | Abstract Problem-Solving | Agile Methodology

Education

University of South Florida
Information Technology | 2008–2010

Pasco-Hernando Community College
Associate of Arts (AA) | 2005–2007

Achievements

• Microsoft Global Rookie of the Year (2015)

• Multiple patents for power quality and transformer health monitoring.

• Designed and implemented custom solutions using available tools for varied assets including primary meter cabinets, vault network protectors and step-down transformers.

References

Available upon request (e.g., Jow Ortiz – CTO, RMS Energy).